Terms of Service

Version of 25 September 2026. The German version is binding; this English version is provided for information only.

1. Scope, businesses only

1.1 These terms govern all contracts for the use of the software-as-a-service platform Klickdemo (website klickdemo.com, application, embed player, interfaces) between Droidtech e.K., owner Michael Rauen, Auf der Eichelsbach 19, 54533 Hasborn, Germany (provider), and the customer.

1.2 The service is offered exclusively to businesses within the meaning of Section 14 of the German Civil Code (BGB), legal persons under public law and special funds under public law. On registration the customer confirms that they act in the course of their trade, business or profession and states their company name. Consumers cannot use Klickdemo; there is no right of withdrawal.

1.3 All prices are net prices plus statutory VAT.

1.4 Deviating or supplementary terms of the customer apply only if the provider agrees to them in writing. Individual agreements (for example for the Enterprise plan) take precedence over these terms.

1.5 The contract language is German.

2. Service

2.1 Klickdemo produces explainer and demo videos of the customer’s web applications, websites and spreadsheet files. An AI agent explores the source named by the customer, optionally supplemented by additional knowledge sources (public websites, documents, notes), and drafts a script; the customer approves the script; the provider records the source with an automated browser. Deliverables are video files with a synthetic narrator voice, captions, chapters, poster, transcript, text version and the customer’s branding. Further services are additional language versions, updates of existing videos (including voice-only or presentation-only changes), handbook series, hosting with embed player and view statistics, and the hand-over to Castfold for publication to YouTube; publication requires the customer’s own Castfold account under Castfold’s terms. The scope of each plan follows from the price list (section 7).

2.2 Results may vary. Scripts, translations, knowledge base and narrator voice are generated by AI systems. The provider owes the process described in 2.1 and the technical characteristics of the chosen plan (resolution, formats), not a specific creative or commercial outcome. Approving the script is the customer’s duty: nothing is recorded without approval. With the approval the customer takes responsibility for the content and accuracy of the script. For deviations between the approved script and the video, the redo guarantee in 7.6 applies.

2.3 Show, don’t execute. The agent acts in the customer’s demo account only within the actions the customer has allowed in the project. The default is “show only”: no creating, changing or deleting of data; submitting only for sign-in, search and filtering. If the customer allows creating or deleting specific objects, the agent performs those actions, registers created objects and attempts to remove them after the run. The rules are enforced by the software, not by the AI model.

2.4 Updates of existing videos happen only when triggered by the customer (also on a schedule where the plan provides for it). The provider first replays the existing script without AI and re-explores only the deviations.

2.5 The provider may develop, change or discontinue features as long as the purpose of the contract is preserved. If a feature that belongs to the customer’s paid scope is discontinued, section 7a applies accordingly (six weeks’ notice, special right of termination).

2.6 Services of third parties, in particular of the recorded software, YouTube, Google, Anthropic, Cloudflare or Stripe, are not part of this contract. The use of Castfold is governed by the separate terms of Castfold, even though Castfold is also offered by the provider.

3. Account, team, credentials

3.1 Use requires an account with a confirmed business e-mail address. Sign-in is passwordless via one-time codes sent to that address. The customer secures its users’ mailboxes appropriately; actions from a signed-in session are attributed to the customer.

3.2 The account owner may invite any number of members with the roles Owner, Admin, Editor and Reviewer; members are free of charge. The customer ensures that only people working for the customer are invited and is responsible for their actions.

3.3 Access keys (such as the key of a Castfold connection) must be kept secret. In case of suspected misuse the customer revokes the key in the application and informs the provider.

3.4 One account per company is intended. Multiple accounts to use free allowances more than once are not permitted; the provider may suspend such accounts and cancel their credits.

4. Customer warranties, indemnity

4.1 Right to record. The customer warrants that it is entitled to have the named software, website or file and the additional knowledge sources it names explored, analysed and recorded and to use the resulting videos. If the source belongs to a third party, the customer obtains that party’s permission and complies with the source’s terms of use, in particular rules on automated access. The provider does not circumvent technical protection measures (bot protection, captchas, rate limits); if the source blocks access, 7.5 applies.

4.2 Demo account without third-party personal data. For web applications with a login the customer provides a demo account that contains no real personal data of third parties (customers, employees, prospects) and no trade secrets that must not appear in the video. Where this cannot be avoided, the customer ensures the necessary legal basis, uses the application’s redaction rules and concludes the data processing agreement (section 11). The customer defines the allowed actions (2.3) and bears the consequences of actions it has allowed, including data created, changed or deleted in the demo account. The provider endeavours to remove created objects but does not guarantee this.

4.3 Files and content. Uploaded files and documents, logos, fonts, music, texts and brand details do not infringe third-party rights (copyright, trademark, personality and data protection rights) and are not unlawful. The customer holds the necessary licences.

4.4 Project mail address. The project mail address provided by the provider may be used only in the demo account of the software to be recorded.

4.5 Prohibited in particular: recording third-party software without permission; extracting data from the source beyond the purpose of the video; producing deceptive, misleading or unlawful content; imitating real persons; automated mass registration; reverse engineering the platform; circumventing allowances and limits.

4.6 Indemnity. The customer indemnifies the provider against all third-party claims based on a breach of the warranties in 4.1 to 4.5, including reasonable costs of legal defence. The provider informs the customer of such claims without delay, leaves the defence to the customer on request and makes no admissions without the customer’s consent.

4.7 In case of violations the provider may suspend projects or the account and terminate the contract for cause.

5. AI content, labelling, rights of use

5.1 Scripts, translations, knowledge base, chapters, transcripts and narrator voices are generated synthetically. They may be inaccurate, incomplete or unsuitable. The customer reviews them before approval and before any publication.

5.2 The narrator voices come from Google Cloud Text-to-Speech (“Chirp 3 HD”). The provider does not clone voices of real persons. The customer must not present the synthetic voice as the voice of a real person.

5.3 Labelling. The provider labels every video as AI-generated: machine-readable in the metadata of the video file and in a companion file, through the “AI voice” notice in the player and through a default line in the outro, which the customer may deselect. The customer must not remove, alter or obscure the machine-readable label or the notice in the player. If the customer further processes the video file (for example by re-encoding), the customer ensures that the label is preserved or reapplied. Labelling and disclosure obligations that apply to the customer as deployer (Art. 50 AI Act, platform rules such as YouTube’s) are fulfilled by the customer.

5.4 Rights of use. Upon full payment of the respective run the customer receives, in the results generated for it (videos, captions, posters, scripts, transcripts, articles), the exclusive, transferable right of use unlimited in time, territory and content in all media, to the extent the provider can grant these rights; for third-party components (such as the voices) the provider grants the rights it holds itself. The provider retains all rights in the platform, the templates, the player and the method. It may store and process the results and the knowledge base as far as necessary to perform the service (hosting, updates, further languages); it does not use them to train AI models or for its own advertising. The customer is named as a reference only with its consent.

5.5 Scripts and translations are drafted by an AI agent. The application presents them to the customer for review before approval; the customer can change them or have them rewritten with notes.

6. Ordering and conclusion of contract

6.1 Registration is free of charge and creates a usage agreement for the free allowance (teaser). Plans (subscriptions), credit packs and automatic top-up are paid for and ordered separately.

6.2 Before the order, the purchase flow shows a summary with the service, net price, VAT, term and cancellation conditions. By clicking “Order with obligation to pay” the customer submits a binding offer and is forwarded to the payment provider. The contract is concluded when the provider confirms the order by e-mail, at the latest when the service is activated after receipt of payment. If payment is not made, no contract is concluded.

6.3 The provider stores the contract text and sends it to the customer by e-mail together with these terms.

6.4 Payment methods: credit and debit card, Link, Apple Pay, Google Pay. Direct debit is not offered. For the Business plan with annual term the provider may offer purchase on invoice with 14 days’ payment term; for Enterprise the individual offer applies.

6.5 Promotional prices and coupon codes apply for the period stated in the offer; afterwards the regular price applies. At most one coupon is applied per subscription; if several apply, the most favourable one. Coupons never apply to credit rates. Accounts registered through a partner referral (partner programme annex) receive no coupons; the bonus for referred accounts applies to them instead.

7. Prices, credits, billing

7.1 Authoritative price list. The price list displayed in the application and at klickdemo.com at the time of the order applies. The amounts and rates stated in this section reflect the status as of 25 September 2026; where the price list differs, the price list prevails. For running contracts the price agreed at the order applies until it is changed under section 7a.

7.2 Plans (net, monthly or annual; the annual price equals ten monthly prices):

	Teaser	Starter	Pro	Business	Enterprise
Monthly	EUR 0	EUR 59	EUR 149	EUR 399	from EUR 1,000
Annual	–	EUR 590	EUR 1,490	EUR 3,990	quote
Credits per month	250 once	1,000	3,000	8,000	from 25,000
Projects	1 (Excel/website)	3	10	unlimited	unlimited
Team	1	unlimited	unlimited	unlimited	unlimited
Resolution	720p, watermark	1080p	1080p	1080p	1080p
Embed views per month	1,000	10,000	50,000	250,000	contract
Embed domains	1	2	10	unlimited	unlimited
Storage included	2 GB	25 GB	100 GB	500 GB	by quote
Branding	Klickdemo badge	logo, intro, outro	+ colours, font	white label	white label
Parallel runs	1	1	2	4	dedicated
Bonus on credit packs	–	0 %	5 %	10 %	15 %
Scheduled updates	–	–	yes	yes	yes
Castfold connection (own Castfold account required)	–	yes	yes	yes	yes

The teaser is limited to one project (Excel or public website only, no demo login), videos of up to 60 seconds, 720p with watermark and 250 credits valid for 30 days; it is available once per company.

7.3 Credits. Services are billed in credits. 100 credits correspond to one finished new video minute. Time-based rates are billed per started six seconds (= 10 credits at 100 credits per minute); 3:47 minutes are billed as 3:48 minutes and thus 380 credits. A new video is billed for at least 45 seconds (75 credits), even if it is shorter; above that the six-second steps apply. Rates:

Service	Credits
Exploration of a web application with login: base price per exploration (sign-in, overview, summary)	100
plus per area of the web application explored	60 per area
Exploration of a public website for recording: base price per exploration (overview, summary)	50
plus per started 10 pages read (on a repeated exploration only new or changed pages)	20 per 10 pages
Analysis of an Excel file (per file)	50
Website as an additional knowledge source (per source and run)	40
Document as an additional knowledge source (per started 10 pages; for text formats 3,000 characters count as one page)	5
New video minute (includes two script versions: the first version and one revision; at least 45 seconds per video)	100 per minute
Further script version from the third onwards	40 per version
Handbook series concept (the part videos as new video minutes)	30 per run
Handbook series restructure proposal	30 per run
Update with unchanged script (replay)	20 per minute
Update with repaired scenes (only the repaired scenes; the rest at 20)	80 per minute
Additional language (translation, voice, complete re-recording)	30 per minute
Voice only (narration regenerated, no new recording)	10 per minute
Re-render only (such as captions, cards, music, brand; narration and recording stay)	5 per minute
Embed views above the allowance	1 per 100 views
Storage above the included storage (monthly average)	2 per GB-month
Failure on the provider’s side	0

Also free are counting the pages or areas of a web application or website before an exploration (with an estimate), notes as a knowledge source, the analysis of a document before confirmation (page count and estimate) and checking a video against the current interface without AI, including as a scheduled check.

7.4 Estimate, reservation, cap. After the script is approved, the application shows the estimated credits and a maximum (estimate plus 10 %). When the run starts, the maximum is reserved. After the run the credits actually used are booked, but never more than the maximum; any excess is borne by the provider. Before an exploration the application shows the estimate of the base price and the chosen pages or areas; the estimate is reserved, and the base price plus the pages actually read or areas actually explored are charged, never more than the estimate. If the available balance does not cover the reservation, the run does not start; the application offers a top-up. A negative balance does not arise.

7.5 Failures. If a run fails for reasons the provider is responsible for (such as faults in its systems or those of its service providers), no credits are charged and the run is retried automatically. If the customer cancels a run, only the finished scenes are charged. If a run fails for reasons in the customer’s sphere (login fails, bot protection, source unreachable, prohibited action required), at most 50 credits are charged; the first such failure per project is free. If a job for an additional knowledge source fails, for whatever reason (including an unreachable link), no credits are charged.

7.6 Redo guarantee. Within seven days of delivery the customer may request a re-recording of the same script at the replay rate. If the video deviates from the approved script or has technical defects (such as missing audio, cut-off scenes, wrong language), the re-recording is free. Further warranty rights remain unaffected.

7.7 Validity and order of use. Plan credits are valid for 90 days from crediting, at most until the plan ends (9.3), pack credits for twelve months from purchase, bonus credits as long as the pack they belong to, teaser credits for 30 days. The balance with the earliest expiry is used first; within a balance, paid credits before bonus. Unused credits expire without refund; the application shows the expiry dates. Credits are not paid out, bear no interest and are not transferred to other accounts; they can be used only for the provider’s services in Klickdemo.

7.8 Credit packs (net; only with an active paid plan):

Pack	Credits	Price
S	500	EUR 39
M	1,000	EUR 69
L	2,500	EUR 159
XL	5,000	EUR 289
XXL	10,000	EUR 499

On packs the provider grants the plan-dependent bonus stated in 7.2 as additional credits. The first pack purchase of an account is limited to pack L and receives no bonus. Credit packs are single-purpose vouchers; VAT arises with the purchase.

7.9 Plan changes. An upgrade takes effect immediately; the price difference is charged pro rata for the rest of the period and the credit difference is credited pro rata. A downgrade takes effect at the end of the current period; before it, the application shows storage, projects and embed domains against the limits of the lower plan and the expected monthly storage credits. The change deletes nothing: what lies above the lower plan’s limits stays usable; new items can only be created below the limits, and storage above the allowance is charged under 7.13. With every change the customer’s agreed price generation is retained.

7.10 Annual plan. For the annual plan the annual price is charged in advance; credits are granted monthly. On cancellation nothing is refunded for the remaining term.

7.11 VAT. Customers in Germany pay German VAT. Businesses from other EU member states with a valid VAT identification number are billed without German VAT (reverse charge); customers outside the EU without German VAT. The customer keeps country, billing address and VAT identification number up to date; VAT is determined by these details at the time of the order. If incorrect taxation results from incorrect details given by the customer, the customer owes the VAT.

7.12 Documents. For every plan and pack purchase the provider issues an invoice with a consecutive number (prefix KD) electronically by e-mail and in the customer portal; the customer agrees to electronic transmission. For credit usage the application provides a usage statement, which is not an invoice and shows no VAT.

7.13 Storage. Every plan includes storage for videos, captions, poster images, texts and working files (7.2). The provider measures the storage used daily; the application shows usage, allowance and the expected storage credits. If the average of a calendar month is above the allowance, the provider debits the rate of 7.3 for the excess from the balance at the start of the following month (started credits are rounded up). If the balance is insufficient and no automatic top-up covers the amount, the provider informs the customer by e-mail; after 30 days without settlement, no new paid runs start until it is settled, while existing videos, embeds and downloads remain usable. If the amount is not settled 90 days after the first notice, the provider may delete the oldest videos that have not been viewed or downloaded for at least twelve months until the storage is within the allowance; it announces this 30 and 7 days in advance by e-mail. Videos not viewed or downloaded for twelve months are kept in a cheaper storage class; they remain available. A fair-use limit for storage applies per plan; when an account approaches it, the provider contacts the customer.

7.14 Retention of versions and working files. Per video and language the provider keeps the current and the previous version; it deletes older versions 30 days after they have been replaced by two newer ones. It deletes a job’s working files (such as audio tracks, frames, unused screenshots) 30 days after the job; finished videos, captions, poster images, texts and the knowledge-base screenshots remain. The provider keeps the raw take of a version (silent picture track, narration track, action log) together with that version so that voice or presentation can be changed without a new recording; it counts towards storage (7.13). The application states the periods.

7a. Price changes

7a.1 The provider may change prices, credit rates, allowances and plan contents for existing contracts to reflect increased or decreased costs of the services used (in particular AI models, speech synthesis, compute, storage, payment processing) or changes in the scope of service. The provider passes on cost reductions in the same way.

7a.2 The provider announces a change at least six weeks before it takes effect in text form (e-mail to the billing address and notice in the application). The announcement states the old and new values, the effective date and the special right of termination.

7a.3 The customer may terminate the affected contract without notice with effect from the effective date, up to that date (special right of termination). For the annual plan the share of the annual price attributable to the period after termination is refunded. If the customer does not terminate, the change applies from the stated date; the provider expressly points this out in the announcement.

7a.4 Changed credit rates apply only to runs started after the effective date. Runs already reserved are billed at the old rate. Existing credits keep their number and validity.

7a.5 The provider may also structure a change as an offer requiring consent; it then applies only to customers who consent.

7b. Automatic top-up

7b.1 The customer can switch on automatic top-up in the application; it is off by default. The customer chooses a threshold between 100 and 2,000 credits (default 200) and a pack of at least pack M; the most recently purchased pack is preselected. Each automatic top-up is subject to the price, VAT and bonus of the chosen pack at the time of the top-up and is treated as an order under section 6.

7b.2 The top-up is triggered when the available balance falls below the threshold or a run’s reservation exceeds the available balance. Only the payment card the customer has stored for this purpose is charged. The customer agrees that the card is stored for this purpose and charged without further action on their part; if the bank requires confirmation, the provider requests it by e-mail.

7b.3 Limits: in the first 30 days after the account’s first purchase at most EUR 150 per day; afterwards at most two automatic top-ups and at most EUR 500 per 24 hours. At least ten minutes lie between two automatic top-ups. If the charge fails twice in a row, the provider switches automatic top-up off and informs the customer.

7b.4 Every automatic top-up is confirmed by e-mail with an invoice. The customer can change or switch off automatic top-up in the application at any time with immediate effect.

7c. Payment, default, chargeback

7c.1 Payments are processed by Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Dublin 2, Ireland. The provider does not receive full card details.

7c.2 The price for plans is due at the start of each period, the price for packs with the order. For renewals the provider charges the stored payment method; the customer agrees to this. For purchase on invoice the amount is due 14 days after the invoice date.

7c.3 If a renewal payment fails, the provider informs the customer and retries the charge. Until payment is settled the provider may withhold new runs, top-ups and plan changes; existing videos, embeds and downloads remain accessible. If payment has not been received 14 days after the due date, the provider may suspend embeds and publications; after 30 days it may terminate the contract for cause. Default interest is nine percentage points above the base rate; the lump sum under Section 288(5) BGB remains unaffected.

7c.4 If the customer reverses a payment through their bank or card issuer (chargeback), the consideration for credits already granted or services already activated lapses. The provider may block paid features until the matter is resolved and reverse the credited credits. If the chargeback was unjustified, the customer owes the provider as liquidated damages the fee the payment provider charges the provider for it, currently EUR 20 per chargeback; the customer remains free to prove that no or lower damage was incurred. No chargeback is needed for justified complaints; the customer contacts mail@klickdemo.com.

7c.5 If the payment provider reports suspected fraud, the provider may refund the affected payment, reverse the credited credits and unwind the purchase.

8. Availability, support

8.1 The provider strives for high availability but does not owe a specific availability or response time. A service level agreement is concluded only for the Enterprise plan in a separate agreement.

8.2 Maintenance, outages of the services used (Google Cloud, Anthropic, Cloudflare, Stripe, e-mail and hosting providers), changes to the recorded software and its protection measures may restrict use. Runs are processed in a queue with plan-dependent priority and parallelism; run times are indicative.

8.3 Support is provided by e-mail on working days.

9. Term, termination, consequences

9.1 Account. The usage agreement for the account runs for an indefinite period. The customer may end it at any time by deleting the account in the application. The provider may terminate it with 30 days’ notice; an account without a paid plan and without valid credits may be deleted after twelve months without sign-in, with prior notice by e-mail. In a free account (teaser) that never had a plan, the provider deletes the projects with their knowledge base (including screenshots) and the videos 90 days after the last sign-in of a member; it announces this 30 and 7 days in advance by e-mail, and a sign-in resets the period.

9.2 Plans. A monthly plan runs for one month and renews for one month at a time; an annual plan runs for twelve months and renews for twelve months at a time unless terminated by the end of the current period. Either party may terminate at any time with effect from the end of the current period. The customer terminates in the application, in the customer portal or by e-mail to mail@klickdemo.com; the provider confirms every termination by e-mail with the effective date. Until the end of the period the plan and credits remain usable.

9.3 After a plan ends, plan credits end with the period. Pack credits remain valid until their expiry and can be used with a newly booked plan. From the end of the plan, videos remain fully usable for 90 days (embeds, share links, download); afterwards embeds, share links and publications are no longer available, while the download remains possible. After a further 90 days the provider deletes projects, videos, recordings, knowledge bases and access data; the account, its members, invoices and bookings remain. The provider informs the customer by e-mail when the plan ends and 30 and 7 days before the deletion. If the customer books a plan again before then, the switch-off and the deletion no longer apply. The customer backs up its own videos.

9.4 Termination for cause. The right of both parties to terminate without notice for cause remains unaffected. For the provider, cause exists in particular for violations of section 4 and for payment arrears under 7c.3.

9.5 Deletion. Before deleting the account the customer can export its data and download videos. After deletion the provider removes projects, credentials, knowledge bases, videos and memberships without undue delay; restoration is not possible. Invoices, credit bookings, order confirmations and consents are retained for the statutory periods; details are set out in the privacy policy.

10. Liability

10.1 The provider is liable without limit for intent and gross negligence, for damage to life, body or health, under the German Product Liability Act and for fraudulently concealed defects.

10.2 For slight negligence the provider is liable only for breach of material contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely), limited to the typical, foreseeable damage and in total limited to the net fees the customer paid to the provider in the twelve months before the damaging event. For free services (teaser) the provider is not liable for slight negligence.

10.3 For loss of data the provider is liable only to the extent the loss would not have been avoidable with regular backups by the customer; the customer downloads and backs up delivered videos.

10.4 For the consequences of agent actions in the demo account that the customer allowed under 2.3, the provider is liable only under 10.1. The provider gives no guarantee for the commercial success of the videos (views, revenue, deals) or for decisions the customer makes on the basis of AI-generated content.

10.5 Strict liability for initial defects under Section 536a(1) BGB is excluded.

10.6 The limitations also apply to the personal liability of the owner and of the provider’s agents.

11. Data protection, data processing agreement

11.1 The processing of personal data is described in the privacy policy.

11.2 Where the provider processes personal data on behalf of the customer (demo-account credentials, content of the recorded source, uploaded files, viewer data of the embed player), the parties conclude the provider’s data processing agreement under Art. 28 GDPR. The customer accepts it in the application; version, time, accepting person and checksum are stored, and the agreement is available as a PDF in the account. The sub-processors are listed at klickdemo.com/en/subprocessors; changes are announced 30 days in advance.

11.3 The customer is responsible for informing the visitors of its website about the embed player and for ensuring a legal basis for data in the demo account.

12. Final provisions

12.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

12.2 The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Wittlich, Germany, provided the customer is a merchant, a legal person under public law or a special fund under public law or has no general place of jurisdiction in Germany. The provider may also sue the customer at the customer’s general place of jurisdiction.

12.3 The provider may change these terms with effect for existing contracts where this is necessary for legal, technical or economic reasons and does not unreasonably disadvantage the customer. Changes are announced at least six weeks before they take effect in text form. If the customer does not object by the effective date, the changed terms apply; the provider points this out in the announcement. If the customer objects, the previous terms remain, and either party may terminate the contract at the end of the current period. Price changes are governed by 7a.

12.4 Declarations under this contract require text form (e-mail suffices) unless otherwise provided.

12.5 Should any provision be or become invalid, the validity of the remaining provisions remains unaffected.

Annex: Partner programme

1. Participation. Every customer can activate the partner programme in their account and choose a unique code. The provider may refuse or end participation without giving reasons where a violation under no. 5 exists.

2. Commission. The partner receives 20 percent of the net plan prices actually paid by the referred account (subscriptions excluding VAT, after any discounts; referred accounts receive no coupons, 6.5) for twelve months from the referred account’s registration. No commission is paid on credit packs, automatic top-ups or Enterprise contracts. The provider may agree different rates and durations with individual partners.

3. Attribution. An account counts as referred if registration takes place within 90 days after the first visit through the partner’s referral address; the website remembers the code of the first visit in the prospect’s browser, provided the prospect has consented to this storage. Without that consent nothing is stored, and the referral counts only if registration takes place in the same visit in which the referral address was opened. The first contact counts; a referral link of another partner visited later does not replace the attribution. The referred account receives 300 additional credits in its first month with a paid plan.

4. Accrual, clawback, payout. The commission claim arises 30 days after receipt of the underlying customer payment, provided it has been neither refunded nor charged back by then. It lapses retroactively if the payment is refunded or charged back in whole or in part within 180 days of receipt; commission already paid out is netted against future commission, otherwise the partner repays it within 30 days of request. Payout is made monthly for the previous month through Stripe Connect (countries and currency under no. 12) once at least EUR 50 of accrued commission has accumulated; this requires a payout account with Stripe and the complete details under no. 8. Amounts below EUR 50 remain and do not lapse; when participation ends, the remaining balance is paid with the next monthly run without a minimum amount, provided the payout account and details are in place. Payout as credits does not take place. Payments by referred accounts received after participation has ended no longer give rise to commission.

5. Prohibitions and fraud protection. Self-referral (accounts attributable to the partner or the partner’s business), ads on the brand name “Klickdemo” or misspellings of it, coupon and discount sites without their own content, spam, bought traffic and misleading statements about Klickdemo are prohibited. The provider checks matches of card fingerprint, e-mail domain, VAT identification number and address between partner and referred account; in case of a match it holds the first payout until the matter is clarified. The partner labels their recommendations as advertising and discloses that they receive a commission for referred accounts (in Germany in particular Section 5a(4) UWG, in the USA the Federal Trade Commission’s Guides Concerning the Use of Endorsements and Testimonials, 16 CFR Part 255, and the corresponding rules of their country). Violations forfeit the commission from the affected accounts and entitle the provider to end participation without notice.

6. Brand, no grant of rights. The partner may use the Klickdemo name and logo only in the form provided by the provider, does not present themselves as the provider and makes no commitments on the provider’s behalf. The commission is solely remuneration for successfully referring customers. The provider acquires no rights in the partner’s content (such as texts, videos, images) or in the partner’s name, image or voice, does not use such content and does not pay for creating or publishing it; the partner creates and publishes their content on their own responsibility.

7. Term. Participation may be ended by either party with 30 days’ notice; it also ends when the partner’s account is deleted. Commission claims already accrued remain and are paid out under no. 4.

8. Self-billing. The parties agree that commissions are settled exclusively by the provider by means of a self-billing credit note within the meaning of Section 14(2) sentence 5 UStG with its own number range (KD-GS-10001 onwards), bearing the word “Gutschrift” and transmitted electronically; the partner agrees to both and issues no invoices of their own. Before the first payout the partner declares their tax status and keeps it up to date: (a) business under standard taxation: the credit note shows German VAT; payouts to partners of this status are made only after review and approval by the provider. (b) Small business under Section 19 UStG: the credit note shows no VAT and states the small business exemption. (c) No business activity: the credit note shows no VAT and is a commission statement. (d) Business established outside Germany: the credit note shows no VAT and states “reverse charge” (Steuerschuldnerschaft des Leistungsempfängers); the provider owes the tax. For partners established in another member state of the European Union the credit note cites Section 13b(1) UStG and both VAT identification numbers, for partners established outside the European Union (such as Switzerland, the United Kingdom, Norway, the USA, Canada) Section 13b(2) no. 1 UStG. Credit notes to partners in Canada additionally state that the provider is not resident in Canada and not registered for GST/HST. Name, address, tax status and, for partners of status (a) and for partners of status (d) established in the European Union, the VAT identification number are required; without them the payout is held back. Partners outside the European Union do not need a German tax number; they may optionally state the tax number of their business in their country of residence (in the USA the EIN, in Canada the Business Number). The provider does not collect social security numbers (such as SSN, ITIN or SIN). Before the first payout the partner agrees in their account to the self-billing procedure in its current version; partners outside Germany at the same time declare their country of tax residence and that no German tax number has been issued to them. As long as consent to the current version is missing, the payout is held back. If the partner does not object to a credit note within 14 days of receipt, it is deemed accepted. If an incorrect VAT statement results from an incorrect or outdated status declaration by the partner, the partner bears the resulting tax disadvantage.

9. Taxes. The partner is responsible for taxing their own commissions, including in their country of residence, and fulfils their reporting and filing obligations there. The provider does not withhold taxes unless required by law.

10. Status. The partner is not obliged to act, does not represent the provider and is not a commercial agent.

11. Payout account, data. For payouts Stripe sets up a payout account (Stripe Connect) and verifies the partner’s identity and bank details under its own responsibility; the Stripe Connected Account Agreement applies. For partners in the USA and Canada, Stripe requires an account with an additional merchant configuration for payouts; the partner uses it only to receive the commission. The provider transmits to Stripe the partner’s name or company name, e-mail address, country, language, the payout currency, a business description as referral partner, in the USA and Canada an industry code, and the payout amounts. Further details (such as address, date of birth, phone number, ID or social security details, bank details) are collected by Stripe itself; the provider does not receive them. When participation ends, the provider has the payout account closed once nothing is left to pay out. About referred accounts the partner receives only an identifier, time, plan and commissionable revenue, no names.

12. Countries, currency. Only partners established or resident in a state of the European Economic Area, in Switzerland, in the United Kingdom, in the USA or in Canada can take part and receive payouts; Stripe does not allow the provider to pay out to other countries. The contract currency is the euro: commission claim, credit note and transfer are in euros. If the payout account holds another currency (such as US dollars, Canadian dollars, pounds sterling, Swiss francs), Stripe converts the euro amount on arrival at the rate set by Stripe; exchange rate movements are for and against the partner. The provider bears Stripe’s fees for the payout account and the transfer; fees of the partner’s bank are borne by the partner.