How-to

A support question becomes a video.

"How do I export …?" That question arrives every week. A how-to video answers it in under a minute: answer first, then the steps, then the finished state. Factual, no marketing.

Try it free Typical length: 20–60 seconds

A speech bubble with a question mark leads to three numbered steps

What the video contains

The question as the title, the answer first
The steps in the interface, one per scene
The finished state, highlighted

Where it fits

Help centre and ticket replies

Support agents link the video instead of typing steps. Transcript and text version come with it.

Frequent questions inside the app

Embedded right next to the feature through the cookie-free player.

How Klickdemo does it

Enter the question

You enter the question the way customers ask it. The agent finds the flow in the knowledge base or explores it.
Approve and record

A short script, one approval, one recording. Every further question is its own video from the same project, without a new exploration.

If a step does not work in your product, the check before the recording fails instead of delivering a wrong video.

Questions about this

Can I have many questions answered at once?

Every question becomes its own short video from the same project; the exploration is charged only once. For a connected manual there is the handbook series.

From which source?

REC

Answer the most frequent question with a video.

Enter the question; the agent shows the way.

Try it free